Recovering User ID and/or Password
From the job listings page, select Did you Forget Your User Name/Password?
The following screen will appear. Select the option that applies to your situation. If you forgot your User Name, enter the exact email address you used to originally apply for the User Name. If the system did not use the email you provide, you will get a message saying We have no record of your user name.
You will receive an email with the information you requested. If you have a spam filter, note that the email will come from “cunyfirst-do-not-reply @ mail.cuny.edu” . You will be returned to the job listings page with a message as noted below.
The email response you receive will say:
Your request for User Name notification has been processed. Please use the following user name to access your applicant home page. Your User Name is “XXXXXX”.
Your request for password notification has been processed. Please use the following User Name/Password combination to access your applicant home page. You may change your password at any time by signing on to your home page and using the change password hyperlink. Your User Name is “XXXXXXX” and your password is “XXXXXX”.