RCR Frequently Asked Questions
• How does CITI work?
• Who must take the CITI training modules?
• I completed the Undergraduate modules and now I am Graduate. What do I do?
• Do certificates expire?
• When do I need my CITI certificate?
• I completed the CITI required modules. However, I lost my new CITI certificate. What do I do?
• I forgot my CITI password. What do I do?
• What is a Learner Group? Which Learner Group do I select?
• CITI is time consuming. Do I have to complete it all at once?
• Some modules look more interesting than others. Why can't I do them in the order I want to? I would like to skip around.
• What am I being graded on?
• Do I need to keep a copy of the certificate?
• How do I find CITI?
How does CITI work?
The RCR modules from CITI are now included in the CUNY subscription to RCR , please do not enter the site through public access. Enter HERE.
Please note the following:
• If you are already registered for CITI IRB training modules , but have not yet started and RCR modules then please use the same username and password to enter the CITI site
•If you not yet accessed any CITI modules then you need to create a username and password to access RCR training modules (or IRB training modules)
• If you have taken, or started to take, RCR modules through the CITI public access site than you need to log in under the same username and password you used on the public access site and click “Affiliate with another institution” CITI will remember your password, learner group and grade book score.
Each time you log in, CITI's Grade Book will show you your status. After completing all the modules in your learner group, CITI will provide you with a certificate if your overall grade is 80% or higher. You are allowed to go back in the module to review and retake a quiz. The certificate will indicate which Learner Group you completed.
Who must take the CITI training modules for RCR?
Undergraduates, Graduates, Engineers and postdoctoral researchers at CUNY must take the most appropriate modules. Check the most appropriate and take the required modules (for example, there are 6 required modules for undergraduates) and some of the optional modules where appropriate.
Faculty and Administrators are also encouraged to take RCR modules.
I completed the Undergraduates modules and now I am a Graduate or postdoctoral researcher. What do I do?
Log on to CITI. Click on Add a course or update your learner groups. You will be provided with three options.
• I am here to take the course for the first time, the Basic Course
• I have previously completed an approved CITI basic course and am eligible to take the Refresher Course for re certification
• I need to take the Responsible Conduct of Research
You will select the third option above. From here, you may change your Learner Group to a new group. The required modules will be displayed in your Course Completion History and you will see the additional modules you must complete.
Do certificates expire?
For RCR training, the certificates do not expire.
When do I need my CITI certificate?
We encourage all researchers (including students) to take the appropriate RCR modules as soon as they begin a research project.
All students and postdoctoral researchers performing research on sponsored projects must have completed the most appropriate training within 6 weeks of intiation of support.
For students and postdoctoral researchers the CITI certificate must be provided to your P.I. and you must maintain and provide a copy upon request by a Research Integrity Office or Grants Officer.
I completed the CITI required modules. However, I lost my new CITI certificate. What do I do?
Log on to CITI (HERE ). Go to Completion Reports and print a new certificate.
I forgot my CITI password. What do I do?
Log on to the CITI homepage . Go to Forgot Username or Password . They will give you your password information. CITI keeps your email and password information.
What is a Learner Group? Which Learner Group do I select?
A Learner Group is a designation for CUNY. There are five CUNY Learner Groups for RCR: Undergraduates, Graduates and postdoctoral researchers, Faculty, Administrators and Engineers.
CITI modules are time consuming. Do I have to complete them all at once?
No. The modules may be completed in multiple sessions. You do not have to complete them all at once. CITI will keep track of where you are each time you log out.
Some modules look more interesting than others. Why can't I do them in the order I want to?
I would like to skip around. CITI is structured for the required modules to be taken in order, in many cases one building upon the last. Once you complete the required modules, you may take any or all of the optional modules in the sequence you prefer.
What am I being graded on?
In order to receive a CITI certificate, you must pass a quiz at the end of each module. An overall score of 80% or better is needed to receive your certificate. The completion certificate does not show your grade; only the Course Completion History shows it. The Course Completion History is available to you for viewing or to print out.
Do I need to keep a copy of the certificate?
Is CITI available in any languages other than English?
CITI modules are available in Chinese, Spanish, Portuguese and French, Korean, Japanese, Portuguese, Russian, Spanish and Thai. To access the international site, go HERE
How do I find CITI?
CITI's homepage is located HERE .
CITI's FAQs can be found HERE
How do I get more information about CITI?
Click HERE For more information
Help! Whom can I contact?
If you are having problems with the CITI site or course, contact the CITI Office at:
firstname.lastname@example.org or at 305-243-7970.
If you have questions about the CUNY requirements, contact your campus Research Integrity Officers
or you may contact the Office of The Vice Chancellor for Research, at 212.794.5417.