What's Ahead for CUNYfirst

CUNYfirst — the University-wide effort designed to remake CUNY's aging finance, human resources and student systems and transform how they perform most common tasks — is marching into spring with the project's new HR module. This phase of CUNYfirst ("first" stands for Fully Integrated Resources and Services Tool) is focusing on "Train the Trainer" sessions, where University personnel will train their colleagues. Here's what to look for in coming weeks:

  • The University's HR professionals, managers and supervisors will receive training in new recruitment, hiring and appointment processes, known as Human Capital Management (HCM) and Talent Acquisition Management (TAM).
  • Every person learning new tools for their everyday jobs will be enrolled in classroom and/or online training. Classes will be taught in the Borough Training Centers at Hostos Community College, City College, Queens College and the College of Staten Island.
  • This start-up period will include rigorous testing of applications to assure that problems are resolved before the University-wide launch of HCM, scheduled for May. Such testing, known as User Acceptance Training, or UAT, will review issues ranging from security to faculty workload.

Meanwhile, CUNYfirst teams focusing on new Student Administration processes (Campus Solutions) are building new processes in registration, student records and financials. These processes will be rolled out in coming months, first through the two "Wave 1" colleges, Queens and Queensborough.

Later this year, new CUNYfirst systems for student registration and tuition will be introduced, then launched at these two campuses — with the help of marketing students from several colleges who participated in a recent one-day competition. The teams (York College was the eventual winner) suggested a multifaceted approach that will include social networking and on-campus events. "We just felt that who knows better how to talk to students than other students?" said John Ray, communications manager for CUNYfirst.