If you discover an error after you have submitted your Admission Application and paid the Application Processing Fee, please email our Help Desk for Students at aonline@cuny.edu with the following information:

1. First and Last Name
2. Application Control Number (ten-digit number beginning with a W that is listed on your Application Summary Package)
3. Date of Birth
4. Include a description of the error
5. Include "Update Application" in the subject line of your email

Did you forget your CUNY Portal password?
If you have forgotten your password you may use the online self-service option to reset it. Follow the on-screen directions to receive a new password at your registered email address.

Reset Password Now >>  

Did you forget your CUNY Portal username?
If you have forgotten your username, please email our Help Desk for Students at aonline@cuny.edu with the following information:

    First and Last Name
    Email Address used at time of registration
    Include "Username Request" in the subject line of your email.

Need Additional Help?

If you require additional assistance, you may wish to schedule an appointment at the
CUNY Welcome Center >>