Undergraduate Admissions

Check your application status:

Domestic Freshman and Transfer Applicants
Log-in to the CUNY Portal >> to view your status page.

Students Educated Outside the U.S.
Please email your inquiry to our Help Desk for Students at aonline@mail.cuny.edu. Include your Application Control Number (10-digit number beginning with a "W" that can be found in your Application Summary Package) in the body of the email.

Report an Application Error:

If you discover an error after you have submitted your Admission Application and paid the Application Processing Fee, please email our Help Desk for Students at aonline@mail.cuny.edu with the following information:

1. First and Last Name
2. Application Control Number (ten-digit number beginning with a W that is listed on your Application Summary Package)
3. Date of Birth
4. Include a description of the error
5. Include "Update Application" in the subject line of your email

get help logging-in to the portal:

Did you forget your CUNY Portal password?
If you have forgotten your password you may use the online self-service option to reset it. Follow the on-screen directions to receive a new password at your registered email address. 

Reset Password Now >>  

Did you forget your CUNY Portal username?
If you have forgotten your username, please email our Help Desk for Students at aonline@mail.cuny.edu with the following information:

1. First and Last Name
2. Email Address used at time of registration
3. Include "Username Request" in the subject line of your email.

Need Additional Help?

If you require additional assistance, you may wish to schedule an appointment at the CUNY Welcome Center >>