Victoria Wallace

 

Victoria Wallace  

Student Manager, Queensborough Community College

 

When did you join ASAP?

July 30, 2012

 

What does your job entail on a daily basis?

I work with my caseload of 92 students, answering questions, having meetings with them, assisting them with course choices, giving information, tutoring them, etc.  I am also in charge of our faculty mentoring program through which students are matched with professors in their chosen field.

 

What has been the most rewarding thing about working at ASAP? 

Being able to work with the same group of students throughout their time at QCC.  I am able to do more than just advise them.  I can help mentor them, work to ensure they are properly referred, if needed, and help them put out any fires they may face.

 

What, in your opinion, makes ASAP unique? 

I would say it is that students get to work with the same point person throughout their time at QCC.  They develop a personal relationship with their Student Manager, and really feel as if someone is there to listen and to help when needed.

 

Why do you think ASAP is important? 

I believe that we are able to give students the support they often desperately need without enabling them.  We teach them how to navigate college, so when they leave us, they are able to do it on their own.

 

How has working at ASAP impacted you? 

It has given me the sense that I can help and motivate so many young people to complete their college degree and move on to bigger and better things in their lives.

 

What is one of the most memorable moments you’ve had while working at ASAP? 

I would have to say it was seeing the grades at the end of the Fall semester.  I really felt that my speaking with and motivating the students helped when I saw that nearly 47% of my students had maintained a 3.0 or higher GPA for the semester!!

 


 

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