The OHRM Professional Development and Learning Management Office coordinates training and professional development opportunities designed to enhance the knowledge, skills, and competencies of CUNY employees. . . . »

CUNY Professional Development Program

The 2011-2012 CUNY Professional Development Program (CPDP) provides courses for employees in various CUNY job groups.  Department directors, managers, supervisors, team leaders, non-managerial professionals, and administrative professionals may participate in a variety of courses designed to enhance their professional competence . . . »

Customer Service

Studies vary but some indicate that educational institutions can lose as much as 15 percent of enrollment because of poor customer service. To assist in preventing such negative statistics, the Professional Development and Learning Management Office recommends two employee development options aimed at helping CUNY employees provide exceptional service . . . »

Executive Leadership

Initiated by the Chancellor in 2002, this executive development program offers CUNY Executives an opportunity to explore leadership practices, management communications theory, technological innovations, change management theory, strategic planning methods, and employee motivation techniques in the context of higher . . . »


On October 6, 2011, the Office of Human Resource Management presented the second OHRM Leadership Forum.   This full-day professional conference was designed to highlight the importance of leadership . . . »

NYC citywide training center

By special arrangement, CUNY employees may attend individual professional development programs offered by the New York City Department of Administrative Services (DCAS). DCAS Citywide Training Center (CTC) courses and programs are designed to improve participants' skills, job performance, and career opportunities . . . »

Sexual Harassment Prevention

In compliance with federal and local laws and CUNY Policy, training is provided to disseminate the University's Policy Against Sexual Harassment and to inform faculty and staff of their responsibilities. The University provides training programs for campus employees who intake sexual harassment complaints, who train others on the campus about the CUNY policy, managers and supervisors, and the CUNY Community-at-large . . . »

Workplace Violence and domestic violence Prevention

In compliance with the New York State law and CUNY Policy and to promote the health and safety of CUNY employees, special training programs are provided to help address and prevent acts of violence within the University . . . »

Special Programs

The OHRM Professional Development and Learning Management Office partners with University offices, CUNY colleges, corporate training leaders, other educational institutions, and the NYC Citywide Training Center to provide professional development opportunities for. . . . »


Contact Us

Office of Human Resources Management
205 East 42nd Street
New York, New York 10017
Phone (646) 664-3263