Help/Support-Student

NOTE: When submitting your Blackboard Support Request to the Colleges below, please include the following:

a) Your full name, b) Your email address, c) The course(s) with which you are having a problem (include department and course number), d) An explanation of the problem.

Baruch College
17 Lexington Avenue,
New York, NY 10010

Contact Name: Help Desk
Phone: 1-646-312-1010
Email: helpdesk@baruch.cuny.edu
Website: http://www.baruch.cuny.edu/bctc/blackboard

Borough of Manhattan Community College
199 Chambers Street,
New York, NY 10007

Contact Name: E-Learning Center
Phone: 1-212-220-8126
Email: esupport@bmcc.cuny.edu
Website: http://www.bmcc.cuny.edu/elearning/

Bronx Community College
2155 University Ave
Bronx, NY 10453

Phone:1-718-289-5970
Email: helpdesk@bcc.cuny.edu
Website: http://www.bcc.cuny.edu/InformationTechnology/?page=Help-Desk

Brooklyn College
2900 Bedford Avenue,
Brooklyn, NY 11210

Contact Name: Help Desk
Days & Time: Monday - Friday ; 9:00 AM - 5:00 PM
Phone: 1-718-677-6180
Email: helpdesk@brooklyn.cuny.edu

Hostos Community College
500 Grand Concourse,
Bronx, NY 10451 \

Contact Name: Student Help Desk
Phone: 1-718-319-6622
Email: blackboard@hostos.cuny.edu
Website: http://www.hostos.cuny.edu/oaa/studentsupport.htm

Hunter College
695 Park Avenue,
New York, NY 10021

Phone: 1-212-650-3624
Email:studenthelpdesk@hunter.cuny.edu
Website:http://bb.hunter.cuny.edu
http://www.hunter.cuny.edu/icit/help-docs/blackboard/student-docs

John Jay College of Criminal Justice
445 West 59 Street,
New York, NY 10019

Contact Name: Blackboard Support Group
Phone: 1-212-237-8200
Email: blackboardstudent@jjay.cuny.edu
Website: http://www.jjay.cuny.edu/academics/1584.php

Kingsborough Community College
2001 Oriental Boulevard,
Brooklyn, NY 11235

Contact Name: Helpdesk
Phone: 1-718-368-6679
Email: HelpDesk@Student.Kingsborough.edu
Website: http://www.kbcc.cuny.edu/bb/

LaGuardia Community College
31-10 Thomson Avenue,
Long Island City, NY 11101

Contact Name: Melina Vargas / Blackboard Administrator
Phone: (718-482-6121) x6121 x8877
Email: blackboardsupport@lagcc.cuny.edu

Contact Name: Jetmir Troshani / Blackboard Training Coordinator
Phone:(718-482-6198)
Email:Jtroshani@lagcc.cuny.edu

Email: Blackboardsupport@lagcc.cuny.edu
Website: http://www.laguardia.edu/Departments/ISMD/BlackBoard/Home/

Lehman College
250 Bedford Park Boulevard West,
Bronx, NY 10468

Contact Name: Helpdesk
Phone: 1-718-960-1111
Email: help.desk@lehman.cuny.edu
Website: http://lehman.edu/itr/blackboard.php

Medgar Evers College
1650 Bedford Avenue,
Brooklyn, NY 11225

Contact Name: Steve Wymore or Anthony Stewart
Phone: 1-718-270-4866 or 1-718-270-5132
Email: helpdesk@mec.cuny.edu
swymore@mec.cuny.edu
anthony@mec.cunyedu

New York City College of Technology
300 Jay Street,
Brooklyn, NY 11201

Email: ITEC@citytech.cuny.edu

Queens College
65-30 Kissena Boulevard,
Flushing, NY 11367

Contact Name: Ken Lord
Email: Bbsupport@qc.cuny.edu
Website: http://qcpages.qc.cuny.edu/edtech/blackboard/

Queensborough Community College
222-05 56th Avenue,
Bayside, NY 11364

Contact Name: Denis Bejar or Bruce Naples
Phone: 1-718-631-6624
Email: BBSupport@qcc.cuny.edu
Website: http://www.qcc.cuny.edu/qcconline/blackboard.asp

The City College of New York
138th Street & Convent Avenue,
New York, NY 10031

Contact Name: City College Blackboard Support - IT Tech Center
Location: NAC Building - Room 1/301
Phone: (212) 650-7878
Email: bbsupport@ccny.cuny.edu

The College of Staten Island
2800 Victory Boulevard,
Staten Island, NY 10314

Contact Name: Student Technology Helpdesk
Location: 2A-306
Phone: 1-718-982-3695
Email: helpdesk@csi.cuny.edu
Website: http://www.csi.cuny.edu/studenthelpdesk/
24/7 On-line Resource: http://www.csi.cuny.edu/studenthelpdesk/ECHO/index.htm

The CUNY School of Professional Studies
365 Fifth Avenue, Room 8307,
New York, NY 10016

Contact Name: Helpdesk
Phone: 1-212-652-2888
Email: helpdesk@sps.cuny.edu
Website: http://sps.cuny.edu

The Graduate Center
365 Fifth Avenue,
New York, NY 10016-4309

Contact Name: Achia Samuels
Phone: 1-212-817-7300
Email: helpdesk@gc.cuny.edu
Website: https://help.gc.cuny.edu/portal/ss/index.jsp

York College
94-20 Guy R. Brewer blvd.
Jamaica, NY 11451

Phone: 1-718-262-5300
Email: helpdesk@york.cuny.edu
Website: http://www.york.cuny.edu/it/acet/blackboard